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Thank you for choosing Doubleknot's Basic Service Level.  Sign up takes only a few minutes to complete.  You will be prompted through steps to:

  • Select package options (please see the Description of Services below)
  • Enter your organization's information
  • Enter payment information (credit card or check)

You will conclude on a confirmation page and receive an email confirmation for the payment.  In 2-3 business days your account will be active.  The service is provided for one year from the date the service is active.  Once the service is activated you will receive an email with your user ID and password along with instructions for access.  You will only be contacted by telephone in the event we are unable to reach you via email.

Approximately 30 days before the one year expiration date, you will be sent an email asking if you want to renew and, if so, to either renew online or send a check.  For security purposes, we do not maintain records of credit card numbers so we cannot renew automatically.

For the protection of our members we reserve the right to reject membership to any organization or person.  The fee is refunded immediately if membership is rejected.  Please see our Terms of Service for further details.

Please note: The Troop Basic Service Level is for organizations of under 100 individuals.  If you are a larger organization, please click here to submit a Sales Information Request to our sales department who will contact you in order to provide a quote.


All our service packages provide full access for an unlimited number of users to Doubleknot's software.  All come with a 30-day money back guarantee.


Description of Services

BASIC SERVICE LEVEL - $149 Annual Subscription Fee

Highlights of Doubleknot's Basic Service include:

  • Membership roster
  • Event calendar creation and management
  • Online registration, dues payments and donations
  • Forms and surveys
  • Online payment account management
  • Online newsletters and photo albums
  • Document library
  • Content Management System (CMS) for website management


The Basic Service comes with 20MB of Content/Document Library storage space.  Additional space can be purchased for $25 per year per additional 25MB.  The Content/Document Library is a secure repository which allows your members, groups of members or the public access to documents and other electronic files from your website. 

ADDITIONAL EMAILS - Add $25 per 12,500

The Basic Service comes with an allowance to send 2,500 emails annually from the Communications Center.  Additional emails can be purchased for $25 per 12,500.  The email allowance applies to emails sent from the Communications Center and excludes automatic emails responses sent for registration, donation and commerce confirmations.

Member of AAM, ASTC, ANCA, AZA & ACM

Doubleknot LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016-2017 Doubleknot LLC All rights reserved.

Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.