Log on

June 16, 2017


CASE STUDY: Indian Creek Nature Center

BEST PRACTICE: Handling Staff & Volunteer Departures


Indian Creek Nature Center case study

Located in Cedar Rapids, Iowa, Indian Creek Nature Center promotes a sustainable future through environmental education; providing leadership in land protection and restoration; and encouraging responsible interactions with nature.

In 2016, the Center opened Amazing Space, a new 12,000-square-foot building that offers learning opportunities including a bird-viewing room, auditorium, classrooms, an exhibit hall and a gift shop focusing on local and sustainable products.  

As the Center planned to grow in size, in the number of visitors and in the types of programs and facility rentals it offered, the need for an integrated system was clear. “With an increase in visitors, we needed either an increase in staff or an increase in technology,” says Myers. “It was a matter of time, money and metrics.”

Learn how Doubleknot teamed with Indian Creek Nature Center to create an integrated solution for online, on-site and roaming memberships, registrations, admissions and merchandise sales


How to Handle Staff & Volunteer Departures

When staff or volunteers who have Doubleknot administrator privileges leave your organization, remember to downgrade the permissions for their Doubleknot account.

In many nonprofit organizations, staff and volunteers remain affiliated with the organization after their employment or volunteer service ends. For example, a zoo or museum employee may still be a member or register for camps and events after their employment ends. And, in scouting organizations, exiting staff, leaders and volunteers and their families may continue to participate in activities.

In cases like these, you may choose to maintain the account (and its associated registrations, reservations, memberships, etc.) and simply remove their administrator privileges in your organization. So, when personnel leave, remember to:

  • Remove the account’s administrator permissions,
  • Remove the account from administrative groups
  • Unsubscribe the account from administrative mailing lists
  • Assign another person to handle their Doubleknot administration tasks, and contact Support@doubleknot.com to arrange training to bring the new administrator up to speed.

Doubleknot LLC
1300 Sixth Ave, Suite 100 | Columbus, GA | 31901
Phone (888) 839-8150 | Fax (408) 741-1000 | support@doubleknot.com
© 2016-2022 Doubleknot LLC. All rights reserved.

 

Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.