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Doubleknot Friday News

5/13/2016


BEST PRACTICE: Streamline Summer Camp Checkin, Payments and Updates

VIDEO: Upcoming Program Enhancements


BEST PRACTICE: Streamline Summer Camp Checkin, Payments and Updates

Kids wait all year for the first day of camp. And then it feels like they’re waiting another year just to get through the check-in lines. Every camper needs to be checked in, and many parents will want to make a payment, add after-care, sign up for another session or buy another T-shirt for field trips.

To help your staff, your campers and your families, we built a solution that makes check-in, payments and updates faster and easier for everyone at your program sites. With Doubleknot and an iPad or laptop, you can:

  • Check kids in immediately
  • Collect outstanding payments
  • Help parents quickly update information (like naming an authorized pickup person)
  • Enter last-minute changes like meal plans, before- and after-care or additional sessions
  • Sell merchandise like T-shirts, hats and water bottles

Here’s an illustration of how easy it is to check kids in, add sessions or merchandise and collect payment.

1. Scan a ticket or look up the registration by name or number.
This registration has a payment due!

Look up registrations by scanning a ticket or enter search terms.

2. Tap Pay. The balance is added to the Charges column.
You can also add tickets, events, memberships, merchandise and donations.

Tap or click Pay to add the balance to the charges list. Tap another button to add more sessions, options or merchandise to the order.

3. Swipe the credit card (or enter the card number), and you’re done!
The campers are checked in, payment was made and you can send the receipt by email or text.

Send the receipt by email or text message.

If you’d like to use this app to speed check-in, update registrations and collect payments at your program sites, let us know at Doubleknot@Doubleknot.com. We’ll get you everything you need to get started.


VIDEO: Upcoming Program Enhancements

If you missed Thursday’s webinar about upcoming changes in Programs, check out the video here. Many of the enhancements will make the registration process easier, especially for group signup programs like scout camps.

NOTE: To ensure that there's no confusion during this summer’s program registration, the enhancements will be available by request only until fall.


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Phone (888) 839-8150 | Fax (408) 741-1000 | support@doubleknot.com
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Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.