Doubleknot Friday News

3/18/2016

NEW: Scannable Barcodes on Every Receipt

Every Doubleknot receipt now displays a scannable barcode for the order number. With this new feature, you can scan the barcode to pull up an order in Sales Station POS and Sales Station Mobile POS. When the order is displayed in Sales Station, you can:

• Accept payment for any balance due. Your staff can accept outstanding payments for special events, tours, classes and camp registrations when the customer arrives. Just tap the button to add the order to the cart, and the outstanding balance due is displayed on the register.  
• Add to the registration or reservation. After you pull up the order in Sales Station, you can add new items. So, if a family wants to add another camp session or sign up for after-care, you can add it to their existing registration and accept payment on the spot. 
• Cancel the registration or reservation. Sales Station’s refund features lets you cancel and refund payments, registrations and reservations easily, without slowing down the line. 

Scanning receipt barcodes requires a supported Socket Mobile 2D Bluetooth scanner. Click here for a list of supported equipment.

NOTE: By the way, if you’re not using a scanner with Sales Station, you can still look up orders, change orders and accept payment—just enter the order number with the keypad. 

If you have any questions about how scanning receipt barcodes can help you deliver excellent customer service, contact us at Doubleknot@doubleknot.com. 

NEW: Sales Station App Now Available in App Store

With the Sales Station app for iPads, you can start using the Sales Station Mobile Point-of-Sale to accept payment for registrations, reservations, donations and merchandise anywhere!

Doubleknot's Sales Station Mobile POS

The Sales Station app for Sales Station Mobile works in conjunction with MagTek credit card readers. Click here to order your Doubleknot-ready secure card reader(s) from MagTek. And, click here to review a complete list of supported equipment and other preparations for using Sales Station Mobile.

To find the Sales Station app for iPads in the Apple App Store, launch the App Store and search for Doubleknot.

If you have any questions, please contact us at Doubleknot@doubleknot.com.

NEW: Updated Event Check-in App Supports Bluetooth Scanners 

We’ve also added support for scanners into our Event Checkin app for iOS. You can now scan tickets with a Socket Mobile 2D Bluetooth scanner instead of your iPad’s or iPhone’s camera. Click here to view a list of supported scanners.