Doubleknot Vice President David Mimeles recently authored a guest article at Capterra’s Member Management blog. The article, titled
What’s a Good Way to Recruit and Retain Members? Ask Them!, discusses the use of surveys as a tool for membership recruitment and retention. Here’s an excerpt:
Because every organization’s mission and methods are different, every organization’s members have different motivations, passions, and interests. No one knows better why your members joined—or what would motivate them to increase their participation—than they do. And nothing makes members feel more valued than asking them to share their honest opinion about your organization and following up on their feedback.
NEW: Facilities and Reservations Administrator User Guide Now Available
Doubleknot is happy to announce that a new user guide for facilities and reservations administrators is now available. The user guide covers blackout periods, searching availability, and entering, changing, and cancelling reservations.
ANNOUNCEMENT: Doubleknot Offices Closed 11/28-29 for Thanksgiving
Doubleknot will be closed on Thursday, November 28 and Friday, November 29 for the Thanksgiving holiday. The next issue of the Friday News will be published on December 6. Best wishes for a happy Thanksgiving!
